These Terms & Conditions (Terms) govern your use of the services provided by T & T BILLING LTD, including flight bookings, consultations, and related travel services. By using our services, whether via phone, email, or website, you agree to comply with these Terms. Please read them carefully.

1. Services Provided

T & T BILLING LTD offers flight booking services from the UK to destinations worldwide. Our services include:

• Booking and managing flights with airlines globally.

• Providing travel advice, consultation, and itinerary planning.

• Assisting with cancellations, rescheduling, and changes to bookings.

• Corporate travel management and group bookings.

We act as a travel agent and intermediary between you and the airline. We do not operate flights or provide airline services directly.

2. Booking and Payment

1. Booking Confirmation: Bookings are only confirmed upon receipt of full payment and confirmation from the airline.

2. Payment Methods: We accept payment via credit/debit card, bank transfer, or other approved methods.

3. Payment Security: All payment information is processed securely following industry standards.

4. Pricing: Flight prices are subject to availability and may change until the booking is confirmed. T & T BILLING LTD is not responsible for pricing errors provided by airlines or third-party sources.

5. Taxes and Fees: Prices may include taxes, airport fees, and other charges. Additional fees may apply for baggage, seat selection, or other airline services.

3. Cancellations, Changes, and Refunds

1. Cancellation Policy: Cancellations are subject to airline terms and conditions. Fees may apply depending on the airline and ticket type.

2. Changes to Bookings: Requests to change flights will depend on airline policies and availability. Additional charges may apply.

3. Refunds: Refund eligibility is determined by the airline. T & T BILLING LTD will process refunds promptly once received from the airline. We are not responsible for delays caused by airlines.

4. Non-Refundable Tickets: Certain fares may be non-refundable. Customers are advised to review airline terms before booking.

4. Travel Documentation

It is the traveler responsibility to ensure:

• Valid passports, visas, or other travel documents.

• Compliance with immigration, customs, and health regulations.

• Adherence to airline policies and restrictions.

T & T BILLING LTD is not liable for issues arising from missing or invalid documentation.

5. Liability

1. Agency Role: T & T BILLING LTD acts as an intermediary and is not liable for airline delays, cancellations, or service failures.

2. Indirect Losses: We are not responsible for indirect losses, including missed connections, lost earnings, or additional travel expenses.

3. Travel Risks: Travel carries inherent risks, including delays, safety, and health risks. Travelers assume responsibility for all such risks.

4. Force Majeure: We are not liable for circumstances beyond our control, including natural disasters, political events, strikes, pandemics, or airline insolvency.

6. Intellectual Property

All content, logos, and materials on our website, communications, and marketing are the property of T & T BILLING LTD and are protected by intellectual property laws. You may not copy, distribute, or use our content without written permission.

7. Privacy

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the processing of your data as outlined in our Privacy Policy.

8. Communication

By using T & T BILLING LTD services, you consent to receive communications regarding bookings, updates, marketing, and promotions. You may opt out of marketing communications at any time, but booking-related messages are mandatory for service provision.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

T & T BILLING LTD reserves the right to modify these Terms at any time. Updated Terms will be published on our website with the effective date. Continued use of our services constitutes acceptance of the updated Terms.

11. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

T & T BILLING LTD
Address: 3 St. Hildas Court, Aylesbury, England, HP19 7RG
Phone: 020 4621 4740
Email: support@tandtbilling.com

12. Customer Responsibilities

Customers using our services are responsible for:

• Providing accurate and complete personal and travel information.

• Ensuring timely payment for bookings.

• Reviewing airline terms, conditions, and restrictions.

• Complying with all applicable travel and health regulations.

Failure to meet these responsibilities may result in denied boarding or additional costs, which T & T BILLING LTD is not liable for.

13. Booking Amendments

• All amendments to bookings must be requested via phone or email.

• Fees may apply for changes depending on airline policies.

• T & T BILLING LTD will make reasonable efforts to accommodate requests but cannot guarantee availability or price retention.

14. Third-Party Links

Our services may include links to third-party travel services or partner websites. T & T BILLING LTD is not responsible for their terms, policies, or services. Customers are advised to review the terms of any third-party provider directly.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply in full force.

16. Entire Agreement

These Terms, along with our Privacy Policy and any other documents referenced herein, constitute the entire agreement between T & T BILLING LTD and its clients regarding the use of our services.